Technical Advisor
Job Description
Groupe Horizon is seeking an organized, professional, and customer-service-oriented Service Advisor to join the team at a dealership on Montreal’s South Shore.
As a Service Advisor, you will serve as the primary link between customers and the service department. You will play a key role in the customer experience and the smooth operation of after-sales services.
Responsibilities
- Greet service department customers;
- Listen to and analyze customers' needs regarding their vehicles;
- Open and close work orders;
- Explain repairs and recommendations clearly and professionally;
- Perform necessary follow-ups with customers;
- Collaborate closely with technicians and the parts department;
- Ensure an excellent customer experience;
- Perform other related duties.
Desired profile
- Experience in the automotive industry (an asset);
- Excellent customer service skills;
- Strong organizational and priority-management skills;
- Strong communication and teamwork skills;
- Knowledge of dealership software (an asset);
- Dynamic, professional, and autonomous.
What we offer
- Stimulating work environment;
- Dynamic and people-oriented team;
- Opportunities for advancement;
- Competitive terms based on experience;
- Continuous training.
Apply now
Are you looking to grow within a rapidly expanding group and join a passionate team?
Send your application to Groupe Horizon today.
Only candidates selected for an interview will be contacted.
